We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship, or if an unused (new) product does not meet your expectations. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Buyer has the option of purchasing the return shipping label, or having a return shipping label emailed to them. Costs from return shipping labels emailed to the buyer from us will be deducted from the total refund amount.